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15 March 2010
Guest Satisfaction - February 2010 Chatter Guard Benchmark Report Is Released
 Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its February 2010 report.
To receive the full report, sign up for our newsletter atLodgingInteractive.com.
As the last full winter month drew to a close, hotel guests were beginning to warm up in their reviews. In almost ! every area, there were major improvements in hospitality rankings, a welcome change over last months mixed signals. On a scale of 1-5, 5 being "fantastic" and 1 being "poor," the average lodger reported a 7.54% rise in Resultant Quality Score (3.58 to 3.85), a 10.76% rise in Dining (3.44 to 3.81), a 2.54% improvement in Facilities ratings (3.94 to 4.04), and a 7.37% rise in Housekeeping (3.39 to 3.64). Room scores rose 5.97% (3.52 to 3.73), while Staff improved 8.38% (3.70 to 4.01). Next to Dining, the biggest overall improvement was in the area of Value, which increased from 4.36 to 4.82, an improvement of 10.55%.
To receive the full report, sign up for our newsletter atLodgingInteractive.com.
 About Lodging Interactive | Lodging Interactive, headquartered in Parsippany, NJ, is a leading provider of Internet Marketing Services to the hospitality, spa and restaurant industries. The company provides a portfolio of effective hotel internet marketing services to hundreds of hotels, resorts, timeshares, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels. Through its CoMMingle Social Media Marketing Agencyoperating division, the Company offers hospitality focused and fully managed outsourced hotel social media marketing. Lodging Interactive is a member of the American Hotel & Lodging Associatiion (AHLA) and is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI). For more information contact Richard Walsh, Vice President of Business Development at sales@lodginginteractive.comor at 877-291-4411. The company's website is located at www.LodgingInteractive.com.
CONTACT
Richard Walsh
Vice President, Business Development
Phone: 877-291-4411
Email: rjwalsh@lodginginteractive.com
ORGANIZATION
 Lodging Interactive
http://www.lodginginteractive.com
2001 Route 46, Suite 310
USA
- Parsippany, NJ 07054-1315
Phone: 877.291.4411
Fax: 877.833.7375
Email: info@lodginginteractive.com
RECENT NEWS
Tuesday 20 July 2010 | Lodging Interactive, a leading interactive marketing agency servicing the hospitality industry and the publisher of the free Chatter Guard Monthly Benchmark Monitor Report has released its June 2010 report.
Monday 12 July 2010 | CoMMingle by Lodging Interactive, an award winning leading interactive and social media marketing agency servicing the hospitality industry, today announced it is offering a free social media marketing audit service to hotels.
Tuesday 6 July 2010 | Hot out of the studio, we're pleased to release our CoMMingle Social Media Marketing for Hotels podcast. Twelve minutes you can listen to online or download into your iPod!
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