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 AH&LA - KNOWLEDGE BASE
From hotel properties to students, we have a membership for you!
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 ALL MULTIMEDIA
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 Secretary Michael Chertoff, U.S. Department of Homeland Security, speaking at The Global Travel & Tourism Summit in Washington, D.C.
Washington DC set the scene for this year’s Global Travel & Tourism Summit. Organized by the World Travel and Tourism Council, the theme of this year’s conference was 'Open Mind, Open World'. At the Summit, travel industry leaders endorsed a call to action to make the U.S. more competitive with other nations as a destination by adopting a national travel and tourism policy and creating a sustained international marketing campaign. The Global Travel and Tourism Summit was organized by the World Travel and Tourism Council. TIA and the Travel Business Roundtable are co-hosts of the summit. (MP3 by TIA)
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 Ambassador Karen Hughes, Undersecretary, Public Diplomacy and Public Affairs, U.S. Department of State
Washington DC set the scene for this year’s Global Travel & Tourism Summit. Organized by the World Travel and Tourism Council, the theme of this year’s conference was 'Open Mind, Open World'. At the Summit, travel industry leaders endorsed a call to action to make the U.S. more competitive with other nations as a destination by adopting a national travel and tourism policy and creating a sustained international marketing campaign. The Global Travel and Tourism Summit was organized by the World Travel and Tourism Council. TIA and the Travel Business Roundtable are co-hosts of the summit. (MP3 by TIA)
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 Secretary Carlos Gutierrez, U.S. Department of Commerce, spoke at The Global Travel & Tourism Summit
Washington DC set the scene for this year’s Global Travel & Tourism Summit. Organized by the World Travel and Tourism Council, the theme of this year’s conference was 'Open Mind, Open World'. At the Summit, travel industry leaders endorsed a call to action to make the U.S. more competitive with other nations as a destination by adopting a national travel and tourism policy and creating a sustained international marketing campaign. The Global Travel and Tourism Summit was organized by the World Travel and Tourism Council. TIA and the Travel Business Roundtable are co-hosts of the summit. (MP3 by TIA)
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 Secretary Norman Mineta, U.S. Department of Transportation, speaking at The Global Travel & Tourism Summit in Washington, D.C.
Washington DC set the scene for this year’s Global Travel & Tourism Summit. Organized by the World Travel and Tourism Council, the theme of this year’s conference was 'Open Mind, Open World'. At the Summit, travel industry leaders endorsed a call to action to make the U.S. more competitive with other nations as a destination by adopting a national travel and tourism policy and creating a sustained international marketing campaign. The Global Travel and Tourism Summit was organized by the World Travel and Tourism Council. TIA and the Travel Business Roundtable are co-hosts of the summit. (MP3 by TIA)
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 Secretary Condoleezza Rice, U.S. Department of State, spot at The Global Travel & Tourism Summit in Washington, D.C.
Secretary Condoleezza Rice, U.S. Department of State, addressed world travel and tourism leaders at the Global Travel & Tourism Summit on Wednesday, April 12. Secretary Rice told attendees that the administration was committed to welcoming more international visitors and that travel is an essential tool for diplomacy that "fosters understanding and builds respect." The Global Travel and Tourism Summit was organized by the World Travel and Tourism Council. TIA and the Travel Business Roundtable are co-hosts of the summit. (MP3 by TIA)
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 IH&RA Annual Congress 2005 | Keynote Speaker: Simon Cooper, President & COO, Ritz-Carlton Hotels & Resorts
Simon Cooper is president and chief operating officer of The Ritz-Carlton Hotel Company, L.L.C. In this position he oversees the operations, development and strategic positioning of one of the world's most powerful brands. Mr. Cooper is also responsible for the development of Bulgari Hotels, a joint venture between Marriott International, Inc. and Bulgari S.P.A. The Ritz-Carlton portfolio currently includes 57 ho-tels in 19 countries.
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 IH&RA Annual Congress 2005 | Meeting Human Resources Challenges in the Hospitality Industry
Scene-setting presentation by Prof Kaye Chon, Chair Professor & Head, School of HTM, Hong Kong Polytechnic University. Lack of trained people is the major problem facing the industry internationally – in Asia and in the various world regions generally. What is the current and forecast scope of the skills shortage around the world? How can organisations like IH&RA help promote international worker mobility? How do the international brands respond to the challenge of human resource management in rapidly developing markets? How are Chinese companies responding to this challenge?
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 IH&RA Annual Congress 2005 | Chinese Outbound Tourism - Full steam ahead!
China has now granted over 50 countries ADS (Approved Destination Status). As more and more Chinese travel outside China, what are their expectations? How can operators outside China best prepare to attract and welcome them? How can they train their staff to meet Chinese expectations? What specific characteristics should be taken into consideration? How can National Tourism Organisations (NTOs) best work with National Hospitality Associations to attract and retain Chinese visitors? The session will define 5 key components for doing this successfully.
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 Five Forces Shaping The Lodging Industry | Presentation by Peter Yesawich
Presentation made at IH&RA 42nd Annual Congress | Beijing October 2005. Peter Yesawich is Chairman and CEO of Yesawich, Pepperdine, Brown & Russell (YPB&R), is recognized as one of America's foremost travel, tourism, and leisure industry marketers. He oversees America's most prominent marketing, advertising, and public relations agency in the travel and hospitality marketing industry. He is a frequent commentator on travel trends in national news outlets, including The New York Times, The Wall Street Journal, USA Today, The International Herald Tribune as well as national cable television and radio networks.
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